Water Meter Replacement Project

Baxter is implementing what’s known as a fixed network Automated Metering Infrastructure (AMI) system to automatically read all of the water meters in the city, eliminating the need for residents to read their own meter. This page will provide project updates during the next few months.

Water Meter Replacement Scheduling

Water meter replacements started this month. If you haven’t scheduled an appointment to replace your meter yet, please use the following website or phone number to schedule a time for this.

Phone: 218-232-7229

Web: https://booknow.securedata-trans.com/7smksq10/

 

Water Meter Replacement Project – FAQ

Q:    What is the water meter replacement project?
A:    The City of Baxter is replacing nearly 3,000 aged water meters in the city. This type of project, using “smart” meter technology, already has been undertaken and completed by many cities.

Q:    Do the water meters have to be replaced?
A:     Yes. Like any piece of equipment, water meters wear out over time which results in inaccurate readings. Water meters in Baxter range from one to 36 years old. All of the meters must be replaced to be compatible with the new system.

Q:    Is Baxter the only city replacing its water meters with “smart” meter technology?
A:    No. Many cities have already undertaken this project in the last decade as a routine effort to replace aged infrastructure.

Q:    Will I still need to read my meter?
A:    No. The new meters will automatically send water meter readings to the city.

Q:    What type of water meters are being installed in Baxter?
A:    Old water meters are being replaced with two new pieces of equipment. The current existing water meter inside the home is being replaced with a new Mueller water meter. A second piece of equipment, a radio read device called a Mi.Net Node from Mueller Systems, is also being installed. This project is being funded with proceeds from the city’s local option sales tax and will result in no utility charge to the customer.

Q:    How does the new system work?
A:    The radio read device automatically sends water meter readings to data collectors located throughout the city. That data is then downloaded and used for water billing. This process is much more efficient as it eliminates the need for residents to manually read water meters and provides more accurate readings for customers.

Q:    Is the radio read device considered new technology?
A:    No. More than 100 million radio read devices are in service across North America. Chances are your home already has the same or a similar device from another utility company.

Q:    Do I have to be home for the meter to be installed?
A:    Yes. An adult 18 years old or older must be present at the time of the installation.

Q:   Who is performing the installation?
A:   Midwest Testing LLC has been hired to complete the installation of the new water meters. All installers will have a photo ID, wear uniforms, travel in marked vehicles, and have completed a background check.

Q:    Will there be anything on the outside of my house for reading the meter?
A:    Most likely no. Residential Mi.Net node radio read devices will be installed in the floor joists inside the home, near the meter. However, if a satisfactory signal level can not be obtained inside the home, the Mi.Net node will need to be installed on the exterior of the house in a protective enclosure.

Water Meter Replacement Project

If you have City water service, you will soon be getting a new meter. Baxter will be implementing what’s known as a fixed network Automated Metering Infrastructure (AMI) system to automatically read all of the water meters in the city, eliminating the need for residents to read their own meter. This water infrastructure project is being funded with proceeds from the city’s local option sales tax and will result in no utility charge to the customer.

Letters will be mailed out in a few weeks, requesting you to schedule an appointment to have your meter(s) replaced and a radio installed. Until notification is received, homeowners aren’t required to do anything. In fact, it’s not possible to schedule an appointment prior to receiving notification. The first water meter replacements are expected to begin around early August.

Contact Information

Phone: 218-454-5100
Email: cityhall@baxtermn.gov